Privacy Policy

Your privacy is paramount to TolvernMerit. This policy outlines how we collect, use, and protect your personal information when you use our AI assistant and website.

Information We Collect

When you use TolvernMerit, we may collect information that helps us provide and improve our services. This includes information you provide directly, such as your email address for account creation or newsletter subscriptions, and content you input into the AI assistant for processing. We also collect technical data like IP addresses and browser types to ensure our service functions correctly and securely.

We only collect information that is necessary for the stated purposes and do so with your explicit consent where required. We do not collect sensitive personal data without your specific permission and clear justification. Our aim is to enhance your experience without compromising your privacy.

How We Use Your Information

The information we collect is primarily used to operate, maintain, and improve TolvernMerit. This includes personalising your experience, responding to your queries, processing your requests, and providing you with relevant insights and assistance. We also use data for internal analytics to understand how our service is used and to develop new features.

We may use your email address to send you important updates about TolvernMerit, service announcements, or marketing communications if you have opted in. You always have the option to manage your communication preferences or unsubscribe at any time.

Data Security and Sharing

TolvernMerit employs robust security measures, including encryption and access controls, to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your information remains safe and secure.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share data with trusted service providers who assist us in operating our website or conducting our business, but only under strict confidentiality agreements and for specific, approved purposes. We comply with all applicable data protection laws and regulations.